Cloud Services

What is Cloud Computing

Cloud computing, otherwise know as Cloud Services, in short, is basically storing your data online.
However it’s versatility goes well beyond that, as it provides the ability to share documents, spreadsheets, presentations, photos and more.
Editing of documents can be done by many people at one time.  This drastically reduces the time required to
collaborate in the traditional method of editing, emailing attachments, and repeating the process until the work is finished.
There are other distinct advantages of Cloud Services, some of which include, the ability to
share documents, email, contacts and more, based on group membership privileges.
Also being able to get access to your data, contacts, emails and more, wherever you have an internet connection, and on any device such as a laptop, a tablet, or a smartphone.


Google Cloud Services


Proven cost savings

Google’s web-based messaging and collaboration apps require no hardware or software and need minimal administration,
creating tremendous time and cost savings for businesses.
End users can use the familiar Microsoft Outlook interface for email, contacts and calendar as they transition to Gmail and Google Calendar.
A leading research firm found that Google Apps is as little as 1/3 the total cost of competing solutions.
Want to see how much you could save with Google Apps compared to Microsoft?  Estimate your savings


50 times more storage than the industry average

Each employee gets 25 GB for email storage, so they can keep important messages and find them instantly with built-in Google search.
Gmail is designed so employees can spend less time managing their inboxes, and more time being productive.
Time-saving features like message threading, message labels, fast message search and powerful spam filtering
help employees work efficiently with high volumes of email.


Mobile email, calendar and IM access

With several options for accessing their information while on the go, employees can be productive with Google Apps
even when they’re not at their desks.
At no extra charge, Google Apps supports over-the-air mobile access on BlackBerry devices, the iPhone, Windows Mobile, Android
and many less powerful phones.  Learn more


99.9% uptime reliability guarantee with synchronous replication

We guarantee that Google Apps will be available at least 99.9% of the time
so your employees are more productive and so you can worry less about system downtime.**
With synchronous replication, your data and activity in Gmail, Google Calendar, Google Docs and Google Sites
is simultaneously preserved in multiple secure data centres.
If one data centre is unable to serve your requests, the system is designed to instantly fall back to another data centre
that can serve your account with no interruption in service.
The Radicati Group found that Microsoft Exchange typically has 60 minutes of unplanned downtime per month.
Google Apps customers typically experience less than 15 minutes of downtime per month.  Read more


Information security and compliance

When you trust your company’s information to Google, you can be confident that your critical information is safe and secure.
Google’s information security team, including some of the world’s foremost experts in information,
application and network security, are focused on keeping your information safe.
Google and many other customers trust this system with highly sensitive corporate data. Learn more


Businesses get these customisable security features with Google Apps:

Custom spam and inbound mail filtering tools, powered by Postini
to complement powerful spam filters that automatically work with no up-front configuration.
Custom outbound mail filtering tools to prevent sensitive information from being distributed, powered by Postini.
Custom information sharing rules to determine how broadly employees are allowed to share with Google Docs, Google Calendar and Google Sites.
Custom password length requirements and visual strength indicators to help employees pick secure passwords.
Enforced SSL connections with Google Apps to ensure secure HTTPS access.
Optional email archiving , up to 10 years of retention.


Full administrative and data control

Administrators can deeply customize Google Apps to meet their technical, branding and business requirements.
Integration options let you connect Google Apps to your existing IT infrastructure.
Single sign-on API connects Google Apps to your existing authentication system.
User provisioning utility and API connect Google Apps to your existing user directory system.
Email routing and email gateway support let you run Google Apps alongside an existing email solution.
Email migration utility and API let you bring mail from your existing email solution into Google Apps.
System branding and data ownership give Google Apps your look and feel, and ensures customer ownership of employee data.
Custom user accounts on your company’s internet domain.
Custom logo and colours in the applications.
Contractual customer ownership of employee data.


Helpful 24/7 customer support

Google Apps is highly reliable and easy to operate, but support is available for administrators should you need it.
Support options include:
Phone support for critical issues
Email support
Self-service online support
Google Apps also has a deep network of partners ready to help businesses with deployment,
data migration, user training, system integration and custom application development.  Learn more
** The 99.9% uptime SLA for Google Apps is offered to organisations using Google Apps for Business, as described in the Google Apps for Business Terms of Service 


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